Privacy Policy

Epic Builders GC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit your information, or engage with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you fill out forms, schedule appointments, or contact us directly. This may include your name, email address, phone number, business name, and any additional details you choose to share.

In addition to the information you provide, we may automatically collect certain data when you visit our website. This includes your IP address, browser type, device type, and information about how you interact with our website, such as the pages you visit and the time you spend on them.

We may also collect communication data when you interact with us via email, phone, SMS, or website forms.

How We Use Information

The information we collect is used to respond to your inquiries, provide our services, and communicate with you regarding your requests. We may also use your information to schedule consultations, deliver marketing and promotional messages, and improve our services, website performance, and advertising strategies.

Additionally, we use collected data to analyze and track the effectiveness of our marketing campaigns, including those run on platforms such as Google Ads and Meta.

SMS Communications & Opt-In

By providing your phone number and opting in to receive communications, you consent to receive SMS messages from Epic Builders GC. These messages may include appointment reminders, follow-up communications, and marketing or promotional content related to our services.

Message frequency may vary depending on your interaction with us, and message and data rates may apply based on your mobile carrier. You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. For assistance, you may reply HELP or contact us directly.

Epic Builders GC maintains strict privacy standards regarding SMS communications. We do not share, sell, rent, or distribute your phone number or SMS opt-in consent to any third parties for marketing purposes under any circumstances.

Data Security and Retention

We retain personal information for as long as necessary to provide our services or as required by law. When personal information is no longer needed, we will securely destroy or anonymize it.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure systems, limiting access to sensitive data, and working with trusted third-party providers.

While we strive to protect your information, no method of data transmission or storage can be guaranteed to be completely secure.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. These technologies allow us to understand how visitors interact with our website, analyze traffic patterns, and deliver more relevant advertisements.

We may use tools such as Google Analytics, Google Ads tracking, and Meta (Facebook and Instagram) Pixel to collect and process this information. You have the ability to adjust your browser settings to decline cookies; however, doing so may limit certain features and functionality of our website.

Your Rights

You have the right to control how your information is used. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications. You may also opt out of SMS messages by replying STOP.

If you would like to access, update, correct, or delete your personal information, you may contact us directly. We will make reasonable efforts to fulfill your request in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on our website and will be effective immediately.